Today book an NBI online appointment and get a clearance certificate. In the Philippines, the most challenging thing is how to get NBI Clearance. Basically these are primary documents that are needed for Visa applications, abroad or within the country job, and some other purposes. Now, the clearance.nbi.gov.ph web portal is always available to book NBI Appointment online. Today complete NBI Online registration via https://nbi.gov.ph and fill online nbi application for clearance. Further, every step is clearly described along with images for the direction of interested people who are ready to apply.
NBI Clearance Appointment
National Bureau of Investigation provides a clearance certificate to all those people who interested to make visa, starting a abroad job, and some other purposes. But before people book nbi appointment online and then appear in an interview. If it succeeds in an interview then clearance is issued by NBI.
What is the NBI Clearance?
Basically, NBI Clearance is a certificate that proves it is not involve in any crime, fraud or other illegal activity. This is a piece of document but it is most important, especially for those who travel abroad, getting jobs , etc. If you have a clearance then you are eligible to apply for a visa and job.
How to Apply for NBI Appointment Online?
No need to visit the nearest NBI office to book nbi online appointment. Just follow the below instructions and book an appointment for clearance.
STEP 1: Login / Sign Up for NBI Account
- At first, visit the www.nbi.gov.ph, from where you get registration page.
- Choose the desired language “ English” or “ Tagalog”.
- Click on “Agree” button.
STEP 2: Complete NBI Online Registration
- Fill NBI registration form if you are new member.
- First Name
- Surname
- Mobile Number
- D-O-B
- Enter NBI ID No.
- Click on “reCAPTCHA” and Proceed.
Step 3: Log in NBI Account
- In Sign in box enter “Email” and “Password”.
Step 4: NBI Application Form
- Via NBI Portal fill application form with valid details and click on “Save Information”.
Step 5: Verify NBI Details
- One time again ” View Profile” and if all information is correct then click on the “ Submit” button.
Step 6: Apply for NBI Clearance
- On the dashboard “ Apply for Clearance” option exists and click.
STEP 7: Select Valid NBI ID
- In the next step, you need to choose a valid ID.
- SSS ID
- Passport
- UMID
- National ID
- Provide “ID Number”.
Step 8: Select the NBI Branch
- Choose the nearest NBI Branch to appear for an interview for clearance.
Step 9: Choose Date & Time
- Must choose “ Date & Time (AM and PM) ” at the time of booking an NBI appointment. In the below image, you can see that some blue boxes are available. You need to choose one slot.
Step 10: Select Payment Method
- Pay the fee online for NBI Clearance because several payment methods exist.
- Bayad Center
- Mobile App
- ECPay
- 7/11
- GCash
Step 11: Click on Proceed
- Choose “ Payment option” and further proceed to the new steps.
Step 12: Confirm Payment
- Once the payment receipt shows on the screen you need to click on “ Proceed to Payment”. Online payment processing will start.
Step 13: Accept
- The total amount will show on the screen like the Nbi online clearance fee and system fee. Further, push the button “ Accept”.
Final Step: Show Status “Pay or Not”
After clicking on the accept button fee status will show on the screen like “ Pay or Not”. If your payment ist successful then the reference number will show on the screen.
Print Your Application Form
- After completion of payment, the NBI Application form exists on your NBI portal or dashboard.
- Complete NBI online appointment details, along with the Reference number and important will be available on the form.
Preparing for Your Appointment
- Before appearing for the appointment, prepare your goals thoroughly.
- Gather all your documents and other necessary items in a timely manner to avoid any issues during the interview. This will help you explain your goals easily and effectively.
Collect Required Documents
Before appearing in the interview, collect all documents that are necessary. A few documents are detailed below.
- Driving License
- Passport
- Voter ID
- National ID
- Application form in Printed.
- The reference number is shown.
NBI Appointment Requirements
Which documents are required for booking an NBI appointment? So, a few govt IDs are required which are given below. These IDs must be kept in your pocket when you start booking an appointment.
- Driver’s license
- PhilHealth ID
- TIN ID
- Senior Citizen ID
- National ID
- PWD ID
- Voter ID
- PRC ID
- PSA Birth Certificate
- Police Clearance
- Passport
- UMID
- Postal ID
- OFW ID
Processing Time
From application day, the processing time of NBI Appointment is between 3 to 7 working days. In between they can verify all details, collect data, take interviews, and issue clearance certificates.
Cost & Charges
The NBI appointment online cost depends on the type of clearance you are applying for and any additional services required. Here’s a breakdown of the standard fees for an NBI Clearance in the Philippines:
- NBI Clearance Fee: ₱130
- e-Services Fee: ₱25
Notes
- The payment must be made before your appointment, and you’ll need the receipt as proof during your visit.
- Always double-check the official NBI website or accredited payment channels for updated fees and payment options.
How to Reschedule Your NBI Appointment:
If you’ve already booked an NBI Appointment but need to change the date or time, don’t worry the process to reschedule is straightforward. Here’s a detailed guide to help you adjust your appointment effortlessly.
Log in to Your NBI Clearance Account
- Visit the official NBI Clearance Online Services website and log in using your registered email and password.
Navigate to Your Existing Appointment
- Once logged in, locate your current appointment details on the dashboard. Take note of the reference number, as this will be important for payment verification.
Check Appointment Rescheduling Rules
- Ensure your initial payment has been confirmed, as the system allows rescheduling only if your reference number is marked as “Paid.” If payment hasn’t been made yet, you can cancel and book a new appointment without issue.
Select a New Appointment Slot
- Click on the “Reschedule” option (if available). You’ll be prompted to choose a new date, time, and NBI branch. Make sure the new schedule works for you to avoid further changes.
Confirm the Reschedule
- Review the new appointment details and confirm your changes. If applicable, note any adjustments to processing fees.
Print or Save the Updated Appointment Form
- After rescheduling, download and print the updated appointment form with the new date and time. This will be required when you visit the NBI office.
NBI Clearance Hit Status
An NBI Clearance Hit Status happens when your name matches or is similar to someone in the National Bureau of Investigation (NBI) database. This triggers a verification process to ensure you’re not linked to any legal issues.
Common Reasons for an NBI Hit:
Name Similarity:
- Your name matches someone with a criminal record, pending case, or investigation.
Previous Legal Issues:
- You had past cases, even if they’re already dismissed or settled.
Ongoing Court Cases:
- You’re currently involved in a legal matter, whether civil or criminal.
Uncleared Records:
- Past cases that weren’t properly updated in the system, caused delays.
Mistakes in Record Entry:
- Typographical errors or incorrect data entry in NBI’s database.
How to Resolve an NBI Clearance HIT Status
If you receive an NBI Clearance HIT Status, it means your name matches someone in the NBI’s database with a criminal record, pending case, or investigation. Here’s how to resolve it effectively:
Steps to Resolve HIT Status:
Wait for the Verification Period:
- The NBI will conduct a background check, which usually takes 5 to 10 working days.
- No action is needed during this time unless the NBI contacts you.
Prepare Supporting Documents:
- Bring valid IDs and any relevant documents (like court decisions or clearance papers) if you have past legal issues.
Attend an Interview (if Required):
- You may be called for an interview or verification at the NBI office to clarify your identity.
- Answer honestly and provide any documents they request.
Secure a Clearance Certificate:
- If your name is cleared, you’ll receive your NBI Clearance.
- If there’s a legal issue, the NBI will guide you on the next steps to resolve it.
Follow Up Regularly:
- Visit the NBI office or check online for updates if the process takes longer than expected.
Important Tips:
- Don’t panic. A HIT doesn’t mean you have a criminal record—it’s often just a name match.
- Keep your records updated to avoid future hits.
- Double-check your personal information for any errors during the application.
What to Wear in an NBI appointment?
When attending an NBI appointment, it’s important to dress appropriately to maintain a professional appearance. The NBI enforces a dress code to ensure proper decorum. Here’s a quick guide on what to wear:
Allowed Attire:
Smart Casual:
- Polo shirts, blouses, or collared shirts.
- Slacks, chinos, or skirts of an appropriate length.
- Closed toe shoes or sandals with straps.
Formal Wear:
- Button-down shirts, blazers, or formal tops.
- Long skirts or dress pants.
- Formal shoes or pumps.
Avoid These Items:
Sleeveless Tops:
- Tank tops, spaghetti straps, or sleeveless blouses.
Shorts or Mini Skirts:
- Bottoms that are too short or revealing.
Ripped Jeans:
- Avoid jeans with excessive distressing or holes.
Flip-Flops or Slippers:
- Open-toe or overly casual footwear isn’t allowed.
Why Arrive Early?
Arriving early for your NBI online appointment is crucial to ensure a smooth and hassle-free experience. Here’s why and how to plan your arrival:
Time to Check Requirements:
- Being early allows you to review your documents, ensuring you haven’t forgotten anything like valid ID, appointment reference number, or payment proof.
Avoid Delays:
- Traffic or unexpected events can cause delays. Arriving early gives you a buffer to handle such issues.
Faster Processing:
- Early arrivals often mean shorter queues, as fewer people are ahead of you.
Room for Corrections:
- If there are issues with your application or documents, you’ll have time to address them without missing your appointment slot.
Verification and Biometrics
The verification and biometrics process during your NBI appointment is an essential step to complete your application. Here’s what to expect and how to prepare:
What Happens During Verification and Biometrics?
Document Review:
- Present your appointment reference number, valid ID, and any other required documents.
- An officer will verify your details against the submitted application.
Photo Capture:
- Your photo will be taken for your NBI clearance. Ensure you’re well-groomed and meet the dress code.
- Avoid wearing hats, sunglasses, or anything that obstructs your face.
Fingerprint Scanning:
- Biometric scanners will record your fingerprints digitally.
- Both hands will be scanned, so ensure your fingers are clean and free of any injuries or temporary marks like henna.
Confirmation of Details:
- After the biometrics, you may be asked to confirm your personal information to ensure accuracy.
Clearance Processing
After completing the verification and biometrics during your NBI appointment, the next step is the clearance processing. Here’s an overview of what happens and how to manage this part efficiently:
What Happens During Clearance Processing?
Database Check:
- Your details and biometrics are checked against the NBI database to ensure there are no “hits” (records matching your name or personal details).
- If there are no hits, your clearance is processed immediately.
“Hit” Notification (If Any):
- If a “hit” is found, your application will undergo manual verification.
- This process may take a few days or weeks, depending on the complexity of the case.
Release of Clearance:
- When everything is clear, your NBI clearance is printed and released to you on the same day.
- For “hits,” you’ll be informed when to return for your clearance.
How to Get City Wise NBI Appointment?
Iloilo
For an NBI online appointment in Iloilo, go to the NBI website and select the Iloilo branch when booking your appointment. Choose a suitable date and time from the available slots, fill out your details, and make the payment. Once payment is complete, print the appointment confirmation and bring it with you when you visit the NBI Iloilo branch.
Cebu
To schedule an NBI appointment in Cebu, visit the NBI online portal and choose Cebu as your preferred location. Select a date and time from the available slots. After filling out the necessary details and paying the fee, ensure you print the confirmation page. On your appointment day, bring the confirmation along with other required documents to the NBI Cebu branch.
Baguio
For Baguio, select the NBI Baguio branch when booking your appointment online. Follow the same process: choose an available time slot, fill in your details, make the payment, and print the appointment confirmation. Don’t forget to bring the confirmation with you to the NBI Baguio branch on your scheduled day.
Davao:
In Davao, go to the NBI online appointment system, select Davao as your branch, and pick an available appointment slot. Complete the required personal information, proceed to pay the clearance fee, and print the appointment slip. On the day of your appointment, bring the printed confirmation to the NBI Davao branch.
Tuguegarao:
For Tuguegarao, access the NBI website and choose the Tuguegarao branch for your appointment. After selecting your preferred time and date, complete the form and payment. Once done, print the confirmation and bring it with you on the day of your appointment at the NBI Tuguegarao branch.
Can a person Go to NBI Main Office Without Appointment?
No, you generally cannot go to the NBI (National Bureau of Investigation) main office without an appointment for most services, including applying for an NBI clearance. The NBI has moved to an online appointment system to streamline the process and manage the volume of applicants.
It’s important to schedule an appointment through the official NBI website before heading to the office. However, if you’re visiting for a different purpose or have a specific query, it’s best to check the latest guidelines on the NBI’s official website or contact their office directly to confirm.
Process of NBI Appointment Quick Renewal
If you need to renew your NBI Online Appointment, you can follow a straightforward process to do so quickly. Here’s a simple guide to ensure your renewal is as efficient as possible:
- Visit the NBI Website: Go to the official NBI online portal at www.nbi.gov.ph.
- Log in to Your Account: Use your credentials to access your NBI account. If you don’t have one, you’ll need to create an account.
- Select ‘Appointment’: Once logged in, click on the “Appointment” option.
- Choose ‘Renew Appointment’: In the appointment section, select the option for renewal if you already have an existing NBI appointment that needs updating.
- Enter Your Details: Provide the required information, such as your previous appointment reference number and personal details, if necessary.
- Pay the Fee: Make the payment for the renewal as instructed on the portal. The system will provide a list of payment options.
- Confirm and Print Your Appointment: After payment, review your details, confirm the renewal, and print your appointment confirmation for your reference.
Office Timing
The National Bureau of Investigation (NBI) offices generally follow standard working hours. While the specific hours may vary depending on the location, here are the usual working hours for most NBI branches:
- Monday to Friday: 8:00 AM to 5:00 PM
- Closed on weekends and public holidays.
Contact Number & Helpline
| Main Office Address |
|
| Telephone Numbers |
|
| Email Address | |
| For NBI Clearance Inquiries |
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| NBI Clearance Delivery |
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Offices & Address
Metro Manila
NBI Main Clearance Center
- Location: U.N. Avenue, Ermita, Manila
- Contact: (02) 8523-8231 to 38
Quezon City Hall Satellite Office
- Location: Civic Center Building A, Quezon City Hall Compound
- Contact: (02) 8988-4249
Makati Satellite Office
- Location: Makati City Hall, J.P. Rizal Avenue, Makati
- Contact: (02) 8888-5187
Luzon
NBI Baguio District Office
- Location: 2nd Floor, YMCA Building, Upper Session Road, Baguio City
- Contact: (074) 442-2959
Pampanga
- Location: City of San Fernando, Pampanga (near Capitol Compound)
- Contact: (045) 961-2427
Legazpi
- Location: Albay Capitol Compound, Legazpi City
- Contact: (052) 480-3222
Visayas
NBI Cebu Regional Office
- Location: NBI Building, Archbishop Reyes Avenue, Cebu City
- Contact: (032) 231-2137
Tacloban
- Location: Government Center, Palo, Leyte
- Contact: (053) 832-5643
What is a Clearance Card?
A clearance card refers to the NBI Clearance Certificate, which verifies that an individual has no criminal record or pending legal cases in the Philippines. It is often required for employment, travel, or legal purposes.
What is the Vision of the NBI?
The vision of the NBI is to be a premier investigative and law enforcement agency committed to upholding justice, maintaining peace, and ensuring public safety through professional and ethical service.
Is it still possible to claim a clearance certificate after a certain amount of time?
Yes, you can still claim your NBI clearance after your appointment date, but it’s good to do so within 15 days. In case, not claimed within this period, the clearance might be archived, requiring reprocessing.
What if Clearance number was forgotten?
Those forget the NBI clearance number, they may follow:
- Log in to your NBI online account to retrieve it.
- Visit the NBI office where you applied and provide your personal details for verification.
- Check your payment receipt, as the reference number is link to your clearance.
What is the best way to cancel an NBI appointment on the internet?
Currently, the NBI system does not allow direct cancellation of appointments online. However, you can simply book a new appointment using the same account. Your previous appointment will be automatically over ride.
Is this a valid ID?
Yes, the NBI Clearance Certificate is a valid ID in the Philippines, especially when newly issued. However, some institutions may require it to be issued within the last 6 months for validity.
How Much is the NBI Clearance Fee?
The NBI clearance fee is generally ₱130, plus an additional ₱25 for the e-payment service fee, totaling ₱155. Fees may vary depending on the purpose of the clearance.
How long is my Clearance Certificate valid?
An NBI clearance is valid for one year from the date of issuance. After this period, you will need to apply for a new one if required.
What happens if I miss my Scheduled Appointment?
If miss your scheduled appointment, you can still visit the NBI office anytime after your appointment date as long as your payment is valid. Alternatively, you can book a new appointment without paying again.
Does an NBI Clearance Affect the Cases of a Spouse?
No, an NBI clearance is individual-specific. It only reflects the criminal record status of the person applying and does not affect or reflect any cases involving their spouse.